Customer Communications

Join us for scheduled conference calls covering updates concerning our migration to Bats technology.

TECHNICAL SPECIFICATIONS

Download PDF specification documents below.

We are committed to keeping you updated on our integration progress to align the collective products and resources of CBOE and Bats to better serve our valued customers.

TRADING HOURS

Upon migration, we expect to change trading hours for VX so there will be a post-settlement session from 3:30–4:00PM for the same business day, and trading in VX and VXT for the next business day will open at 5:00PM, rather than at 3:30PM, as it is today.

 Trading hours are set separately for each product and are listed as Central Time (CT).

We are committed to keeping you updated on our integration progress to align the collective products and resources of CBOE and Bats to better serve our valued customers.

VX FUTURES
TRADING STATE
Pre-Open
Open
Halt
Post Settlement Open
Close
Close Time for Expiring Instruments
Market Order Acceptance Time**
SUN.
4:00PM
5:00PM
MON. –THURS.
4:45PM
5:00PM
3:15PM
3:30PM
4:00PM
8:00AM on expiration Wednesday
8:30AM–3:15PM
FRI.
3:15PM
3:30PM
4:00PM
8:30AM–3:15PM
VXT FUTURES
TRADING STATE
Pre-Open
Open
Close
Close Time for Expiring Instruments
SUN.
4:00PM
5:00PM
MON. –THURS.
4:45PM
5:00PM
3:13PM
3:13PM on Tuesday prior to expiration Wednesday
FRI.
3:13PM
VXTY FUTURES
TRADING STATE
Pre-Open
Open
Close
Close Time for Expiring Instruments
Market Order Acceptance Time**
SUN.
MON. –THURS.
6:00AM
7:00AM
3:15PM
2:00PM on expiration Wednesday
7:00AM–3:15PM
FRI.
6:00AM
7:00AM
3:15PM
7:00AM–3:15PM
VU FUTURES
TRADING STATE
Pre-Open
Open
Close
Close Time for Expiring Instruments
Market Order Acceptance Time**
Limit Up/Limit Down Start Time
Limit Up/Limit Down End Time
SUN.
MON. –THURS.
6:00AM
7:30AM
3:15PM
3:15PM on Tuesday prior to expiration Wednesday
8:30AM–3:15PM
7:30AM
8:30AM
FRI.
6:00AM
7:30AM
3:15PM
8:30AM–3:15PM
7:30AM
8:30AM
VA/VAO FUTURES
TRADING STATE
Pre-Open
Open
Close
Close Time for Expiring Instruments
SUN.
MON. –THURS.
6:00AM
8:30AM
3:15PM
3:15PM on Tuesday prior to expiration Wednesday
FRI.
6:00AM
8:30AM
3:15PM

**Market orders are only accepted after the product has opened.

We are committed to keeping you updated on our integration progress to align the collective products and resources of CBOE and Bats to better serve our valued customers.

UPCOMING CUSTOMER CALL

(THERE ARE CURRENTLY NO SCHEDULED CALLS)

PREVIOUS CUSTOMER CALLS

Date: 11.13.18
Technology Integration Call #6 – C1 Migration Plan
View Transcript / View Presentation
Date: 4.5.18
Technology Integration Call #5 – C1 Migration Plan
View Transcript / View Presentation
Date: 1.9.18
Technology Integration Call #4 – Key Upcoming Migration Dates
View Transcript / View Presentation
Date: 9.26.17
Technology Integration Call #3 – Index Migration Plan
View Transcript / View Presentation
Date: 6.6.17
Technology Integration Call #2 – C2 Migration Plan
View Transcript / View Presentation
Date: 3.29.17
Technology Integration Call #1 – CFE Migration Plan
View Transcript / View Presentation
Read the customer letter from Chairman and CEO Edward Tilly and President and COO Chris Concannon:
Read Letter
Read the official press release for the CBOE + Bats Integration:
Read Press Release
Read the CBOE, C2 and CFE Integration Plan for migrating to the Bats technology platform:
Read Integration Plan
Our second customer integration call took place on June 6, 2017.

CUSTOMER CALL #2

DATE: 6.6.17
TIME: 11:30 am – 12:30 pm CT
DIAL IN (TOLL FREE):
1-877-883-0383
INTERNATIONAL DIAL IN:
1-412-902-6506
PARTICIPANT CODE:
4834486

JOIN THE WEBCAST
You may find details from our first customer integration call regarding the migration of CBOE, C2 and CFE to Bats’ technology below. Our second customer integration call will take place this summer. Please stay tuned for details.

Questions? Contact Us

If you are a customer of Cboe or Bats, your operation contacts will remain the same at the respective exchanges. Additional contact information is below. If you have a suggestion or comment regarding the integration, please send it to batsintegration@cboe.com.

MEDIA

Gary Compton
(312) 786-7612
comptong@cboe.com

Suzanne Cosgrove
(312) 786-7123
cosgrove@cboe.com

Stacie Fleming
+44-20-7012-8950
sfleming@cboe.com
INVESTOR RELATIONS

Debbie Koopman
(312) 786-7136
koopman@cboe.com
BUSINESS DEVELOPMENT/SALES

David Gray
(312) 786-8236
grayd@cboe.com

Bryan Christian
(212) 378-8525
bchristian@bats.com

Alex Dalley
+44 20 7012 8920
adalley@bats.com

Jerry Avenell
+44 20 7012 8986
javenell@bats.com